Welcome to the Interactive Help Guide
This is where you can find instant solutions to the most common problems our subscribers come across.
Simply locate your problem on the left and click on it for more information and a quick resolution.
If your issue isn’t covered, you can use the “I need help with something not listed here” section to send us a direct message, or give us a call on 0203 5142 487 (9am-5:30pm Monday-Friday).